Apa yang harus saya lakukan jika kehilangan barang?
Kami mohon maaf atas situasi yang kamu hadapi, jika kamu kehilangan barang, tetap tenang. Langkah-langkah yang perlu dilakukan adalah sebagai berikut:
- Melaporkan ke Guest Experience Ambassador (GEA)
- Mengisi Form Berita Acara Kejadian beserta kronologinya
- Menunggu GEA berkoordinasi dengan pihak yang ada di sekitar lokasi kejadian. Jika barang masih belum ditemukan, GEA akan meminta nomor yang dapat dihubungi untuk diproses lebih lanjut
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